Swarovski: PRODUCT QUALITY COMPLAINT MANAGER (F/M)
|SWAROVSKI stands for passion.
SWAROVSKI stands for brilliance.
SWAROVSKI stands for success.
|Throughout the world, the name Swarovski is synonymous with inspiration both as the leading brand of cut crystal, and as the partner of designers, artists, and visionaries.
Become part of a tale of tradition and success that stretches back to 1895, and at the same time begin writing your own!
|Interested in joining our team?
If so, take the opportunity to apply to one of the world's best-known brands as...
|PRODUCT QUALITY COMPLAINT MANAGER (F/M)|
|Location: Wattens / Tirol|
|WHAT YOU CAN EXPECT|
|an excellent opportunity in our Quality Management team. As a Product Quality Complaint Manager you will serve as liaison between internal Swarovski Professional clients globally and HQ Operations management and staff. You will be responsible for creating a holistic complaint situation and defining clear improvement goals with focus on results and solutions. You will measure and analyze processes as well as implement sustainable solutions and communicate the solutions to internal customers in order to consistently deliver high quality solutions focused on improving customer satisfaction.|
|a team player with excellent communication and decision-making skills and a strong focus towards process improvements, results and solutions. You have a degree in economics or similar and at least 5 years of working experience, preferably in the field of Process Management. Additionally you have agile project and process management skills and can offer experience in conflict and cooperation management. You can juggle multiple priorities at once and are able to manage instabilities in a very professional way. Excellent English skills and a good level of German are required, an IPMA or PMP certification would be an advantage.|
|Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 39.600,-- gross p.a. However, our attractive compensation package is based on market-oriented salaries and reflects your qualification and experience.|
|Does this sounds like you?
If so, we look forward to receiving your online application!
|DSW, D. Swarovski KG, Wattens