Die Burton Sportartikel GmbH in Innsbruck/Austria ist die europäische Vertriebsniederlassung der Burton Corporation, Vermont/ USA (www.burton.com). Burton ist Weltmarktführer für Snowboard-Equipment und designt, produziert und vertreibt Snowboards, Boots, Bindungen, Helme und Goggles sowie Outerwear und führt außerdem ein Ganzjahressortiment an Streetwear, Rücksäcken, Taschen und Accessoires für den dazugehörigen Lifestyle.

1 offener Job bei Burton Sportartikel GesmbH

Burton Sportartikel GesmbH

Customer Success Specialist

<p>As the world&rsquo;s leading Snowboard Company, Burton designs and manufactures industry-leading products for snowboarding and the snowboard lifestyle, including snowboards, boots, bindings, outerwear and layering as well as year-round apparel, packs/bags and accessories. Privately held and owned, Burton&rsquo;s headquarters are in Burlington, Vermont with offices in Austria, Japan, Australia, California, Canada and China.</p> <p>For our European HQ in Innsbruck, starting in September we are currently looking for a:</p> <p style="text-align: center;"><strong>Customer Success Specialist</strong><br /> <strong>(m/f/d)</strong></p> <p style="text-align: center;"><strong>for the winter season</strong></p> <p style="text-align: center;">&nbsp;</p> <p><strong>THE PRIMARY RESPONSIBILITIES FOR THIS POSITION ARE:</strong></p> <ul> <li>Available per phone, chat and email to answer a multitude of customer inquiries concerning product, prices, availability, warranty claims, sales and marketing questions</li> <li>Establish and maintain professional one-on-one relationships with customers and internal partners</li> <li>Guide and educate customers about Burton, Analog, and anon product lines</li> <li>Work alongside the Burton E-Commerce and Product Service teams to share knowledge and customer feedback</li> </ul> <p>&nbsp;</p> <p><strong>ESSENTIALS FOR THIS ROLE ARE:</strong></p> <ul> <li>Excellent written and oral communication skills in English</li> <li>Fluent in Swedish, German, French, Italian or Spanish</li> <li>Knowledge and experience of customer service principles and practices</li> <li>Good MS-Office knowledge, SAP or Salesforce skills are a plus</li> <li>A positive attitude, detail-oriented and capability to work independently while maintaining a &quot;customer and team first&quot; mindset</li> <li>Well organized, time efficient and multi-tasking ability</li> <li>Enthusiasm for outdoor sports lifestyle, passion for snowboarding with an in-depth product knowledge</li> </ul> <p>&nbsp;</p> <p><strong>OUR OFFERING:</strong></p> <ul> <li>Unique and challenging position for the winter of 2022/2023</li> <li>Very good team spirit, flat hierarchies, shared outdoor activities and space to learn &amp; develop</li> <li>A multinational team, in a modern and pet friendly office, located in the heart of the Alps</li> <li>Competitive, rewarding compensation package, depending on your qualifications and experience min. 30.000 Euro gross p.a. on a full-time basis</li> <li>Many other additional benefits include product discounts, outdoor days, a seasonal snowboard, gym membership, season pass contribution, company events, etc.</li> </ul> <p>&nbsp;</p> <p style="text-align: center;"><strong>We are looking forward to receiving your English CV and cover letter online at </strong><a href="https://jobs.burton.com/"><strong>jobs.burton.com</strong></a><strong>!</strong></p> 2022-06-15 Bezirk Innsbruck-Stadt (Innsbruck, Österreich) Dieses Jobangebot wurde vor 10 Tagen veröffentlicht
Burton Sportartikel GesmbH
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Burton Sportartikel GesmbH

  • Haller Straße 111
    6020 Innsbruck
  • Telefon: 0512 230-5005
  • Mitarbeiter: 100