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Senior Regional Manager Service Business Central und Eastern Europe (m/f/d)

Jenbach, Austria, Bezirk Sc... | Anzeigen-ID: 2445822
Dieses Jobangebot ist vor 28 Tagen ausgelaufen

This role is responsible for Service sales and the full spectrum of service OTS (order to sales) and Customer Satisfaction in the assigned sub-region. He/she manages commercial and operational teams reporting directly to her/him to deliver towards operating plan. Owns full responsibility for the annual service sales for the assigned region and is an integrator to all other service functions like sales, tech support and parts business.

What INNIO offers you:

  • An innovative and international working environment
  • Flexible working time model (depending on position and role)
  • Health We Care Program – including company sport activities
  • Moving cost support for new employees in accordance with policy
  • Good connections to public transport – station in direct proximity
  • Transportation cost support in accordance with policy
  • One of the best canteens in the area with healthy and various meals
  • Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities

Your Responsibilities:

  • Manages the teams within assigned sub-regions with setting target and executing towards INNIO operating plan
  • Developing relationships with the entire customer base for service
  • Supports existing customers in all service demands
  • Represents company to local authorities
  • Continuously optimizes all customer relevant service processes
  • Develops service business with existing service customers in coordination with regional sales organization
  • Owns business responsibility for operational service business
  • Owns customer satisfaction in the assigned sub region
  • Develops local measures to optimize customer satisfaction and implements locally global measures to improve customer satisfaction and consequently service growth
  • Partner for (service) sales in all service issues
  • Strong understanding off all service products, processes, and resources
  • Partner in service for distributors in assigned sub/region
  • Continuously improves technical competence and soft skills of local field tec pool and optimizes their utilisation for customer business
Your Profile:
  • Master’s degree in Business faculty or equivalent work experience in similar area
  • Several years of commercial experience in sales/service and/or business development with high speed reciprocating or rotating equipment in the power gen Industry, including commercial experience managing end customer and key accounts
  • Proven excellent people management skills and experience in managing remote teams
  • Well-developed business acumen and ability to communicate effectively at all levels of organisation
  • High level of commercial savviness with strong negotiating skills to influence decision-making process
  • Deep understanding of the market, competitors and potential customers in assigned region
  • Ability to multi task and manage various activities simultaneously.
  • Ability to effectively identify and qualify prospects in new market areas
  • Strong technical aptitude and understanding of power generation industry
  • Working knowledge of business, finance and legal frameworks to manage the assigned region
  • Strong commercial, organizational and analytical skills
  • Strong understanding of the power gen industry   (preferably Jenbacher products)
  • IT literate (Outlook, Excel, Salesforce)
  • Knowledge of accounting and finance principles and contractual legal frameworks
  • Ability to travel ~50%
  • Fluent in German and English, an additional language (e.g. Hungarian) is a plus
  • A valid work permit for Austria as a prerequisite for this position (Non-EU citizens: please attach the work permit to the application)
The base pay is composed of the amount according to the Austrian collective agreement which is at least EUR 3765,45 gross per month (x 14) and an overpayment depending on your qualifications and experience. 
Arbeitsort Bezirk Schwaz (Jenbach, Austria)
Kategorie Elektrotechnik, Energietechnik
Aktivierungsdatum 24.07.2021
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INNIO Jenbacher

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